Citotel Des Messageries - Saintes

Clean and helpful staff good location. Used hotel for overnight stop whilst travelling through France.

Could be a very good boutique hotel but will need a refurbishment.

Secure parking in the town centre and excellent breakfast facilities

Decor tired in the bedrooms

Very friendly staff and very good treatment of our dogs. Great stop off from Spain to England. Would highly recommend

I paid for an upgraded room when I arrived at the hotel, which was larger than normal rooms in France.

Two words: no elevator. After dragging my bag for 15 minutes from the station, I was given a room on the second floor which meant lifting it up 2 flights of steep, narrow stairs. There was no one to help. This hotel needs a small elevator.

Location in old quarter Individuality of room Breakfast

Nothing

Great location, quiet, very bright breakfast room opening onto courtyard. Nice shower and bathroom sink.

Room needed refreshing. When we returned at night, the room had a horrible sewer smell that was coming up out of the drain pipes in the bathroom. It was too late to disturb the staff and change rooms, so we slept with the window wide open on a very cold night. The response we received when we informed the manager of the problem the next day was that he had thought that the problem had been fixed. In other words, it had happened before.

Well located hotel with good staff. Stairs might be a problem for some. Bathrooms old fashioned, but spotlessly clean. Breakfast a bit disapointing.

Very friendly/helpful staff, great town centre location and secure parking.

Very friendly/helpful staff, great town centre location and secure parking.

Proximity to town & restaurants but quiet & peaceful .....

Rooms a bit too warm, and personal preference for quilts rather than traditional bedding supplied

Great location modest room bathroom facilities quite basic.

Good central location with restaurants on the doorstep, secure parking, friendly staff, very good breakfast. Arranged a twin room on request and relocated to a lower floor for an elderly parent.

One room booked had a shower head on the bath that was only available to be hand held and no attachment on the wall.

Beautifully decorated and comfortable room. Shower excellent. Secure car parking on site, (€10 per night), which was important as we were overnighting on our way to Roscoff. Reception staff very friendly and helpful and also spoke English.

The air conditioning cost an extra €6 per night

It was a unique hotel right in the middle of saints old town. A lovely central hotel. Lovely courtyard setting. Easy to get everywhere from. Near river. Lots of cafes and restaurants nearby. Parking too we loved it very friendly staff.